Transfer FAQs
Transfer capability is the newest feature offered in the My Beach Mobile app; if you can’t find an answer to your question here, email us! This feature is patent-pending.
Do all beaches offer digital pass transfers?
No, transfer capability is determined by each individual beach. If your preferred beach does not support digital pass transfers, we recommend purchasing passes on separate devices rather than buying multiple passes on one device. Beaches without transfer capability are clearly indicated in the app on the beach selection screen.
Can I transfer my pass more than once?
Yes, the purchaser can choose the length of the transfer period. Once the transfer period expires, the pass automatically returns to the purchaser and is ready to be used or transferred again.
Can I access my pass during the transfer period?
No, transferred passes are unavailable to the purchaser during the transfer period. Only the recipient can access the pass until the transfer period expires.
How does the transfer feature work?
Passes can be transferred by tapping the transfer icon in the top right corner of the pass. The purchaser selects the passes for transfer and enters the recipient’s email address. To transfer passes to multiple recipients, passes must be transferred one at a time. The recipient will receive an email notification, confirming the transfer. If the recipient already has a My Beach Mobile account, the pass will be available to them within the app during the transfer period. If the recipient does not have an account, they will be prompted to download the app and create an account to access the pass. Passes are only transferable by the purchaser. Recipients cannot further transfer passes.
Can landlords transfer digital passes?
Yes, landlords can transfer seasonal passes to new renters each week! There is currently no functionality to pre-schedule multiple transfers, so transfers must be done on a weekly basis.
Can physical passes be transferred in the app?
Users who purchase physical passes in the app receive a receipt that needs to be activated at pick up; if your beach opts in for receipt transfers, that receipt can be transferred to someone other than the purchaser to pick up the passes in person. Remember - don’t activate your receipt until you’re instructed to do so!
Can I transfer a pass as a gift?
Yes, you can buy a pass, and transfer it to the recipient for an entire week or season at any point after the pass is purchased.
Is there a minimum transfer period?
Yes, the minimum transfer period for seasonal and weekly passes is two days. For example, if you transfer a pass starting on Monday, the soonest you can get it back is Wednesday. This is a fraud prevention feature.